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The BC HealthGuide Program provides reliable health information and advice that you can trust. This self-care program is available 24 hours every day to help you and your family make better health decisions. These medically-approved resources can be used to help you stay healthy and work with your doctor and other health professionals to manage your health concerns.
- Read the BC HealthGuide handbook for information on how to recognize and cope with common health concerns. Learn about how to prevent illness, home treatment and care options, and when you should see a health professional. You can find topics relevant to older adults throughout the handbook. Get your free BC HealthGuide handbook in English, French, Chinese or Punjabi. For more information, click here.
- Click on this website at www.bchealthguide.org for current, medically approved information on 3,500 health topics, tests, procedures and resources.
- These fact sheets provide BC specific information on public health and safety topics. Click on BC HealthGuide OnLine or visit your local public health unit. Some BC HealthFiles are available in French, Chinese, Punjabi and other languages.
- Call Dial-A-Dietitian and speak to a registered dietitian or click on www.dialadietitian.org for nutrition information and advice. Translation services are available in over 130 languages upon request for callers.
| Toll-free in BC |
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1-800-667-3438 |
In Greater Vancouver |
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604-732-9191 |
- Call BC NurseLine to speak to a registered nurse 24/7 or a pharmacist from 5 p.m. to 9 a.m. every day - with translation services in over 130 languages.
| Toll-free in BC |
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1-866-215-4700 |
In Greater Vancouver |
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604-215-4700 |
Deaf and hearing-impaired |
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1-866-889-4700 |
Are you interested in helping people make better decisions about their health? Join the dynamic and caring team of registered nurses at BC NurseLine and help people get the health information, advice and care they need. A national leader, BC NurseLine, located in Burnaby, British Columbia, offers challenging career opportunities in the emerging field of Tele-Nursing, and recruits qualified nurses on an ongoing basis for full-time, part-time and casual positions. Click here for more information.
The Fast Facts on the BC HealthGuide Program are updated quarterly.
A comprehensive evaluation of the BC HealthGuide Program was conducted by the Quality Improvement in Literacy, TeleCare and Self Help (QUILTS) Collaborative. See the summary report and the final report.
The BC HealthGuide Program began as a pilot project in 1997. Click here to read the final evaluation report.
To order BC HealthGuide products, contact us.
BC HealthGuide has received national recognition and awards for innovation and excellence:
- The Premier's Innovation and Excellence Awards - 2004 Finalist for BC NurseLine Pharmacist Service
- Institute of Public Administration of Canada (IPAC) - 2003 Finalist for IPAC award for Innovative Management (Knowledge Management)
- The prestigious Canadian Pharmacists Association Patient Care Achievement for Innovation in 2004 for the BC NurseLine Pharmacist Service
- The Ben Grant Award for Innovative Pharmacy Practice for the BC NurseLine Pharmacist Service - presented by the BC Pharmacy Association in 2003
The BC HealthGuide Program is grateful for the support and endorsement of the British Columbia Medical Association, the British Columbia College of Family Physicians, the College of Registered Nurses of British Columbia, and the College of Pharmacists of British Columbia.
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